Payments & Cancellations:
Payment and Release of Orders
1. Deposit and Payment Terms
Clients must pay a 50% deposit of the quoted amount—or if the price has changed since the quote, 50% of the adjusted amount—before any Services or Goods are delivered.
The remaining 50%, along with any extra charges, must be paid upon request, before delivery or collection.
If payment is not received within 7 calendar days, the Client will be charged:
Interest at prime + 2% on overdue amounts
Daily storage fees
Orders under R2000.00 ex. VAT require full payment upfront.
2. Price Changes and Conditions
All prices are subject to change without notice, unless otherwise stated under the Consumer Protection Act No. 68 of 2008.
Orders are charged at the price at the time of dispatch.
Quoted prices are based on variables including:
Foreign exchange rates
Freight, insurance, landing charges
Customs and import duties
Wage rates
Any variation in these factors will be for the Client’s account, with notice.
3. Accepted Payment Methods
pxrDesign accepts the following payment options:
EFT (Direct Bank Transfer)
Payfast payment links and Payabill services
Debit/Credit Card (via Payfast) — the Client confirms full authorization for card use
pxrDesign does not accept cash payments.
All transactions are processed securely via Payfast (Pty) Ltd, using SSL3 encryption.
Card details are not stored by pxrDesign
Client details are stored separately
Transaction currency is ZAR
Payfast’s policies: https://payfast.io
4. Payment Conditions
All payments must be made:
In full, without deduction, set-off, bank charges, or commission
On time — discounts will be forfeited on overdue accounts
5. International Transfers
The Client must cover all international banking fees
pxrDesign is not liable for any related charges, losses, or damages
Full payment must reflect before order confirmation (unless pxrDesign agrees in writing)
6. Credit Facility
pxrDesign may, at its discretion, offer a 30-day incidental credit facility, which:
Requires written approval
Charges 2% interest on overdue amounts
May be withdrawn at any time
7. Release of Orders
Orders will only be released or dispatched once full payment (including any interest) reflects in pxrDesign’s bank account.
pxrDesign is not liable for missed deadlines due to:
Non-payment or late payment
Delayed artwork approval
Supplier delays
8. Ownership and Risk
Goods remain the property of pxrDesign until paid in full.
Risk transfers to the Client once Goods are dispatched or collected.
Signed delivery notes or waybills (by the Client or their courier) serve as proof of delivery.
9. Order Confirmation
An Order is only considered accepted upon delivery or collection.
Any communication regarding order status or payment does not constitute acceptance.
If an Order is rejected, pxrDesign will cancel and issue a refund where applicable.
10. Free Delivery and Stock Issues
If free delivery was included in the quote but stock is later unavailable:
Free delivery may be removed
The Client can either:
Add more items to keep the free shipping, or
Pay a shipping invoice for the remaining items
Stock availability is not guaranteed until full payment is received.
If Goods become unavailable after order placement:
pxrDesign may cancel or modify the Order
The Client will be notified and offered alternatives or a refund
pxrDesign will not be liable for any consequential damages
Errors
1. Accuracy of Website Information
pxrDesign makes all reasonable efforts to accurately display the descriptions, availability, purchase prices, and delivery charges of Goods on its website.
2. Limitation of Liability for Website Errors
If any errors occur on the website (not caused by pxrDesign’s gross negligence), pxrDesign will not be liable for any related:
Losses
Claims
Expenses
Damages (including consequential damages)
arising from transactions based on those errors.
3. Incorrect Purchase Price Exception
If a transaction involves an incorrect purchase price, pxrDesign will refund the Client any amount already paid, or handle the situation as outlined in the Returns Policy.
Breach
1. Breach of Agreement
If either the Client or pxrDesign breaches any part of these Terms and Conditions and fails to remedy the breach within 5 calendar days of receiving written notice, the aggrieved party may:
a) Cancel the Agreement, or
b) Demand immediate performance of the defaulting party’s obligations
This is without limiting the aggrieved party’s right to claim damages or pursue other legal remedies.
2. Client Breach and Legal Costs
If the Client is the breaching party and pxrDesign takes legal action to enforce its rights, the Client agrees to cover:
Collection commission
Tracing fees
Legal fees on an attorney-and-own-client scale
These remedies are in addition to any other rights pxrDesign may have under the Agreement or applicable law.
3. Right to Suspend Supply
pxrDesign may immediately stop supply if the Agreement is cancelled or if the Client fails to make payment.